Smart Order and Multidelivery Management
Monstock's innovative Smart Order Management and Multidelivery Management solution enables you to manage and optimise your omnichannel orders and offer your customers a wide choice of distribution and delivery methods.
Consumer challenges
Order management and delivery management are the new challenges for the 2020s. Making sure you meet your customers' demands by offering a multitude of delivery options: drive, click and collect, urban hub, cash & carry, point relais, etc.
65%
Buyers turn to a competitor if a product is out of stock
89%
of shoppers have stopped buying from an e-commerce site because of poor customer service
40%
Stock shortages are caused by incorrect stock levels
Winning customers with Monstock
Monstock meets your needs, your problems and your challenges. Have a unified stock, and manage your stocks on each sales channel. Improve availability and customer satisfaction with the Monstock solution.
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Our customers
Traceability
Product management
Inventory management
Steering / Dashboard
Integration
Key benefits
Benefit from a whole host of advantages thanks to Monstock, a solution that will revolutionise the way you manage stocks, orders and multiple deliveries!
Request a demonstration- Centralise your OMS stock management, pilot and orchestrate your distribution
- Optimised, high-performance management of first- and last-mile deliveries with route optimisation
- Pool and centralise flows as close as possible to your customers with hubs, click and collect, drive, ship from store, etc.
- Manage returnable products and customer discounts
- Easily manage partial or full returns on customer orders
FAQ Smart Order & Multidelivery Management
What is Monstock’s Smart Order & Multidelivery Management solution?
Smart Order & Multidelivery Management is a Monstock solution designed to manage and optimize omnichannel orders. It enables companies to centralize their orders, track order flows in real time, and better coordinate operations across different sales channels, locations, teams, and delivery methods. This approach helps streamline the supply chain and improve service quality.
How does Monstock help manage omnichannel orders?
Monstock allows you to consolidate orders from different channels to streamline processing, tracking, and prioritization. Thanks to a cloud-based and mobile solution, teams can access key information in real time: order status, inventory availability, order fulfillment, shipping, and delivery. This centralized view helps improve operational coordination and minimize disruptions in the customer journey.
What distribution and delivery methods can be managed with this service?
Smart Order & Multidelivery Management helps businesses offer and manage multiple distribution and delivery channels based on their operational needs. The solution supports processes such as home delivery, in-store pickup, shipping from a warehouse, or fulfillment from multiple locations. This flexibility allows businesses to tailor their logistics workflows to customer expectations and availability constraints.
How does this solution improve visibility into orders and workflows?
The solution allows users to track orders, statuses, available inventory, and logistics flows from a centralized interface. Real-time information helps teams better anticipate needs, identify bottlenecks, and make decisions more quickly. This traceability helps strengthen operational management—from order fulfillment to delivery—while improving coordination among teams.
What types of businesses is Smart Order & Multidelivery Management designed for?
Smart Order & Multidelivery Management is designed for businesses that need to manage orders across multiple channels, locations, or distribution methods. The solution is particularly well-suited for organizations looking to improve their order management, streamline their deliveries, enhance inventory reliability, and offer their customers greater choice. It supports businesses that need an agile cloud-based solution to manage their omnichannel operations.
Are you looking to optimize your omnichannel order management and offer more flexibility in your distribution and delivery options? Discover how Monstock’s Smart Order & Multidelivery Management solution helps businesses better manage their orders, workflows, and customer experience.
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